Fast changing landscape of ‘fee for service’ payment method for Healthcare services to Accountable, Outcome based payment method calls for proactive and preventive patient Outreach Programs. HMOs, ACOs plans rely on Population Health Management to minimize the patient visits to care provider locations.  This PHM also requires patient Outreach Programs.

Patient visits to Hospitals and Physician office are decreasing. Independent provider’s patient panel is shrinking. Every year due to changes in insurance plans, doctors no longer in a position to retain their loyal patients in their panel. More than ever Doctors are forced to handle PR and Marketing responsibilities to maintain sustainable patient visits.

Today we need to have 360-degree view of Patients, need to use multi-channel communications to stay connected with patients at all time to keep them satisfied and loyal.

CareXeon offers EHR integrated, multi-channel Outreach Programs that automatically, at right time and with reasons, initiates contact with Patients. We offer Call Center service that acts as appointment center, first aid help center. We also send out SMS / Text / Voice Mail to notify events and alerts.

We also provide special outreach programs to help Providers gain New Patients, increase walk-ins. We periodically work with Insurance companies, and national Directories & Registry publishers to include Providers right information. Our programs help patients to find providers. Further we minimize the pain in handling medical records requests from former patients.